Partnering with Connect Health to provide personalised care training that boosts patient satisfaction

As the home of personalised care education, we seek to work with health and care organisations to provide quality-assured personalised care training for their workforce – resulting in better outcomes and experiences for both the workforce and patients. We recently entered into such a partnership with Connect Health, a leading community services healthcare provider, after […]

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Say hello to our ambassadors

We’re delighted to celebrate the appointment of more than 100 health and care professionals to our ambassador programme – bringing the total membership to 134! The 100+ new ambassadors join our current network of highly qualified and skilled health and care professionals, all of whom share a passion for personalised care. Launched in 2021, our

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What’s in a name?

This is a guest post from Zanne Gaynor and Kathryn Alevizos, co-founders of Acrobat Global,on the importance of correctly pronouncing and spelling a person’s name for creating inclusive environments. While the card pictured below might bring a wry smile to your face, there’s a serious message going on here. If you don’t take the time

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Shared decision making: Inviting the patient to tell their story

Dr Jenni Naisby from the Personalised Care Institute (PCI) caught up with Professor Alf Collins, NHS England’s Clinical Director, Personalised Care Group, to discuss shared decision making and the recently developed Decision Support Tools. Professor Collins has researched and published widely on self-management support, shared decision making, care planning, co-production, patient activation and patient engagement

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New training support for maternity services following final Ockenden Review report

Working in partnership with NHS London, we have launched three new training films for local maternity services that will help contribute to the safety and wellbeing of all who access and use maternity services, following the final report of the Ockenden Review published earlier this year. Coproduced by women and birthing people, midwives and obstetricians,

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Healthcare professionals – apply to join the PCI Ambassador Programme today

Building on last year’s success, we’re on the lookout for healthcare professionals who are passionate about personalised care to join the PCI Personalised Care Ambassador Programme and share their learning with their peers.  Purpose and aim: The Personalised Care Institute is dedicated to making personalised care business as usual by training 75,000 health and care professionals

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New data shows patients want more involvement in healthcare decisions

The Personalised Care Institute (PCI) is encouraging healthcare professionals to refresh their shared decision making (SDM) knowledge after new data from the GP Patient Survey¹ revealed that people want to be more involved in their healthcare decisions.  The annual population survey, completed by 719,137 patients in 2022, found that 44.6% of patients want more involvement

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West Yorkshire Workforce Case Study – The need for training

This is a guest post from Bebhinn Browne at West Yorkshire Integrated Care Board. Between 2020 and 2021, the West Yorkshire (WY) Health and Care Partnership developed a training programme to support health and care staff across the region to expand and refresh their knowledge of personalised care. In this post, Bebhinn Browne, explains how

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