The home of personalised care education

We’re equipping health and care professionals with the knowledge, skills and confidence to help patients get more involved in decisions about their care. Evidence shows this leads to better health outcomes and increased patient and clinician satisfaction.


Take a free PCI course today. Our 30-60 minute courses are CPD recognised and suitable for all health and care professionals, at all career stages, levels of seniority, skill and knowledge. You can also find out more about our events, podcasts, resources and accredited training courses.


NHSE commissioners of personalised care training are now only procuring training that is PCI accredited. This is to ensure that all health and care professionals receive only high-quality, evidence based training that is linked to the PCI curriculum.


Collaboration is central to everything we do, which is why we are already working with more than 40 partner organisations. We would like to extend the breadth of our work across consultancy, research and international development.

The value of personalised care

The value of personalised care is demonstrated through growing evidence showing improvements in health outcomes, better adherence to medical advice and increased satisfaction for both patients and clinicians. PCI training allows health and care professionals to equip themselves with the knowledge and skills they need in order to deliver personalised care.

Personalised care gives patients more control and choice when it comes to the way their care is planned and delivered, taking into account individual needs, preferences and circumstances. Learn more about personalised care here.

Research shows that when patients have the opportunity to be involved in decision-making around personalised healthcare, there can be better outcomes and experiences and reduced health inequalities. Find out more here.

As part of the NHS Long Term Plan to deliver personalised care, a series of specialist roles have been created to help people access the support and advice they need. View them here.


Empowering peer leaders and healthcare professionals together

The first quarter of 2021 saw the Personalised Care Institute and NHS England/Improvement’s Lived Experience Team commit to working together to empower peer leaders and health and care professionals. Hear more from Stephen Lupton, Personalised Care Manager (Lived Experience) in NHS England and NHS Improvement’s Personalised Care Group, in his guest blog.

Read More »


“If relationships were a drug, NICE would mandate their use in every consultation,” Professor tells King’s Fund Conference

A collaborative at-scale approach is needed to reform hierarchical relationships between health professionals and patients to build trusting relationships, Professor Martin Marshall CBE, Co-chair of the Personalised Care Institute (PCI), today told delegates at a King’s Fund Conference. Professor Marshall, who is chair of the Royal College of General Practitioners and was speaking in his

Read More »
Courses completed
Course and resource options
Scroll to Top