The home of personalised care education
We’re equipping health and care professionals with the knowledge, skills and confidence to help patients get more involved in decisions about their care. Evidence shows this leads to better health outcomes and increased patient and clinician satisfaction.
The home of personalised care education
We’re equipping health and care professionals with the knowledge, skills and confidence to help patients get more involved in decisions about their care. Evidence shows this leads to better health outcomes and increased patient and clinician satisfaction.
Joint statement: Making the 3 NHS shifts a reality
Transforming health through personalised care training
About the PCI
Learning
Take a free PCI course today. Our 30-60 minute courses are CPD recognised and suitable for all health and care professionals, at all career stages, levels of seniority, skill and knowledge. You can also find out more about our events, podcasts, resources and accredited training courses.
Accreditation
NHSE commissioners of personalised care training are now only procuring training that is PCI accredited. This is to ensure that all health and care professionals receive only high-quality, evidence based training that is linked to the PCI curriculum.
Partnerships
Collaboration is central to everything we do, which is why we are already working with more than 40 partner organisations. We would like to extend the breadth of our work across consultancy, research and international development.
The value of personalised care
What is personalised care?
Personalised care gives patients more control and choice when it comes to the way their care is planned and delivered, taking into account individual needs, preferences and circumstances. Learn more about personalised care here.
Why is personalised care important?
Research shows that when patients have the opportunity to be involved in decision-making around personalised healthcare, there can be better outcomes and experiences and reduced health inequalities. Find out more here.
How is the value demonstrated?
The value of personalised care is demonstrated through growing evidence showing improvements in health outcomes, better adherence to medical advice and increased satisfaction for both patients and clinicians. PCI training allows health and care professionals to equip themselves with the knowledge and skills they need in order to deliver personalised care.
The new personalised care roles
As part of the NHS Long Term Plan to deliver personalised care, a series of specialist roles have been created to help people access the support and advice they need. View them here.
Joint statement: Making the 3 NHS shifts a reality
A joint statement by the Patient Information Forum (PIF), Self-Care Forum and the Personalised Care Institute (PCI) says the 10-Year Plan risks failing without access to credible, personalised health information and advice. We found people are keen to take greater responsibility for their health but they consistently struggle to gain appropriate, personalised information and advice.
Improving personalised care for people with multiple health conditions
Professor Chris Salisbury is Emeritus Professor of Primary Health Care at the Centre for Academic Primary Care at the University of Bristol. Here he talks about how to provide more personalised care for people with multiple long-term conditions. The new GP contract requires primary care networks to identify groups of patients who are most likely
Proud to be HSJ Partner Awards finalists
The Personalised Care Institute (PCI) was honoured as a finalist in the Best Educational Programme for the NHS category at the HSJ Partnership Awards 2025. This recognition underscores PCI’s dedication to advancing healthcare education and fostering innovative collaborations within the NHS. The awards celebrate outstanding partnerships that enhance patient care and service delivery across
