The home of personalised care education
Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
The home of personalised care education
We’re equipping health and care professionals with the knowledge, skills and confidence to help patients get more involved in decisions about their care. Evidence shows this leads to better health outcomes and increased patient and clinician satisfaction.
PCI Annual Virtual Conference 2027
Annual Conference Abstract submissions
PCI Plus 2025/26
Learning
Take a free PCI course today. Our 30-60 minute courses are CPD recognised and suitable for all health and care professionals, at all career stages, levels of seniority, skill and knowledge. You can also find out more about our events, podcasts, resources and accredited training courses.
Accreditation
NHSE commissioners of personalised care training are now only procuring training that is PCI accredited. This is to ensure that all health and care professionals receive only high-quality, evidence based training that is linked to the PCI curriculum.
Partnerships
Collaboration is central to everything we do, which is why we are already working with more than 40 partner organisations. We would like to extend the breadth of our work across consultancy, research and international development.
The value of personalised care
What is personalised care?
Personalised care gives patients more control and choice when it comes to the way their care is planned and delivered, taking into account individual needs, preferences and circumstances. Learn more about personalised care here.
Why is personalised care important?
Research shows that when patients have the opportunity to be involved in decision-making around personalised healthcare, there can be better outcomes and experiences and reduced health inequalities. Find out more here.
How is the value demonstrated?
The value of personalised care is demonstrated through growing evidence showing improvements in health outcomes, better adherence to medical advice and increased satisfaction for both patients and clinicians. PCI training allows health and care professionals to equip themselves with the knowledge and skills they need in order to deliver personalised care.
The new personalised care roles
As part of the NHS Long Term Plan to deliver personalised care, a series of specialist roles have been created to help people access the support and advice they need. View them here.
From training to practice: making health coaching part of everyday primary care
This blog was written by Christopher Lewis, PCI Ambassador and NHS Operations Learning and Development Manager. Personalised care isn’t something we can embed through policy, guidance or new processes alone. If we want conversations with patients to feel genuinely different, we need to give the workforce the confidence, skills and space to work differently too.
Empowering Neighbourhoods: How Personalised Care Bridges Health Inequalities
This blog was written by Dalanya Morris, PCI Ambassador (2025–2026 Cohort) and Health Equity Advocate In some of our most deprived neighbourhoods, health inequalities do not announce themselves loudly. They accumulate quietly through isolation, exclusion, fragmented services, and unmet need. It is within these spaces that I have witnessed the quiet but powerful transformations that
Introducing the Virtual Village Hall
This blog was written by the Virtual Village Hall team. The Virtual Village Hall is a free, online activity hub and community designed by the charity, Royal Voluntary Service. It helps people stay mentally and physically active, socially connected and having fun, supporting them to better manage their health, including long-term conditions. There’s everything you’d expect
