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Personalised Care Starts with Listening: What Self-Care Research Tells Us About People’s Readiness to Take Control

This blog was written by Helen Donovan, M.Ed. BSc. RN, RHV, Queen’s Nurse, FRSPH. Independent nurse consultant and immunisation specialist nurse. Self-Care Forum Chair Personalised care starts by asking, “What matters to you?” Self-care supports people to act on the answer. As we reflect on Self-Care Week this November, the annual awareness campaign led by

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From Practice to Research: Reflections on My Qualitative Research Journey

This blog was written by Andrée Roberts, Health and Wellbeing Coach, AKG Health In December 2025, I completed a qualitative research project exploring the experiences of participants on the UK Government’s Restart employability programme who had engaged with an AKG Health Coach to manage health-related barriers to employment. As a Health and Wellbeing Coach, I

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From training to practice: making health coaching part of everyday primary care

This blog was written by Christopher Lewis, PCI Ambassador and NHS Operations Learning and Development Manager. Personalised care isn’t something we can embed through policy, guidance or new processes alone. If we want conversations with patients to feel genuinely different, we need to give the workforce the confidence, skills and space to work differently too.

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A group of healthcare professionals sitting in chairs around a wooden table in a staff common room in a hospital in Newcastle upon Tyne, North East England. They are talking and laughing while taking a break from working.

Empowering Neighbourhoods: How Personalised Care Bridges Health Inequalities

This blog was written by Dalanya Morris, PCI Ambassador (2025–2026 Cohort) and Health Equity Advocate In some of our most deprived neighbourhoods, health inequalities do not announce themselves loudly. They accumulate quietly through isolation, exclusion, fragmented services, and unmet need. It is within these spaces that I have witnessed the quiet but powerful transformations that

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This is the Virtual Village Hall logo, which is image of a house, with red writing which says Virtual Village Hall and an arrow pointing upwards

Introducing the Virtual Village Hall

This blog was written by the Virtual Village Hall team. The Virtual Village Hall is a free, online activity hub and community designed by the charity, Royal Voluntary Service. It helps people stay mentally and physically active, socially connected and having fun, supporting them to better manage their health, including long-term conditions. There’s everything you’d expect

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From policy ambition to everyday practice: why personalised care training matters now more than ever

This blog was written by Austen El-Osta Director, Self-Care Academic Research Unit (SCARU), Imperial College London Personalised care has been firmly embedded in NHS policy for several years. Its principles are already widely endorsed, its language is familiar and its ambition, that care that starts with what matters to people, not just what is the

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Self-Compassion: A Quiet Skill with Powerful Impact in Healthcare

Dr Raza is a GP, compassionate care advocate, and experienced communication skills expert who also works as an appraiser and mentor, supporting clinicians to develop empathy-led, reflective, and sustainable practice.  Self-Compassion is often misunderstood as softness, yet in healthcare it is one of the most practical and sustainable skills we can develop. At its core, self-compassion

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Evaluating health and wellbeing coaching interventions

In our new expert blog – Kate Henry (Know Your Own Health), Kay Leedham-Green (Faculty of Medicine, Imperial College London), and Austen El-Osta (Director of the Director of the Self-Care Academic Research Unit at Imperial College London) – explore three evidence-based measurements can be used to assess the impact of health and wellbeing coaching interventions.

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