Accredited training

All of the following courses have been assessed against the PCI’s rigorous quality assurance and accreditation framework, which means you can be assured that they meet the very highest standards of training.

Browse the full range of PCI-accredited courses below.

Two-Day PCI-Accredited Tailored Health Coaching Course – Peak Health Coaching (PHC)

Designed by coach-trained healthcare professionals, this two-day programme provides the ideal opportunity for you to discover and develop health coaching mindsets and skills tailored to activation. Feedback suggests that this training is experiential, authentic and immediately impactful.

4-Day PCI-Accredited Tailored Health Coaching Development Programme – Peak Health Coaching (PHC)

Learn advanced skills in communication, relationship-building, motivational interviewing, patient activation and behaviour change, practising tailored health coaching for person-centred care from day one. Trainers with extensive clinical and teaching experience will work in partnership with you, supporting and developing individual coaching capabilities (Levels 1-3 of the PCI Health Coaching Curriculum). Online, face-to-face and hybrid options are available for individual and group bookings.

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About Peak Health Coaching

Peak Health Coaching is an education and training company with a mission to engage, encourage and challenge health and care professionals to work with a coaching mindset to deliver person-centred care in person-centred systems and create the right environment for everyone to thrive – not just survive. All programmes are informed by front-line experience and education at their best.

2-day ‘Workforce Training’ for Link Workers, Care Coordinators and other health, social and community care workers – Know Your Own Health

Know Your Own Health’s ‘Better Conversations’ workforce training programme complements their Health & Wellbeing Coach Training. Also built on self-management principles, as outlined in the PCI’s health coaching core curriculum, this training enables you to develop the skills required to support patient self-management and personalised care.

4-day Training for ‘Health & Wellbeing Coaches’ – Know Your Own Health

This training programme is built on Supported Self-Management Programme principles. Support is tailored to your individual needs and focuses on patient activation. This is a skilled role and the training and supervision programme includes ongoing skills development to help you achieve reliable high-quality outcomes.


About Know Your Own Health

Know Your Own Health has specialised in Supported Self-Management since 2010, working with other leaders in the field and learning from on-the-ground experience of how supported self-management works and how to achieve the best outcomes for patients and the NHS. Its expertise combines face-to-face health coaching and digital communications.

SocialPrescriberPlus – Accredited Training Programme for Social Prescribers, Care Coordinators and Health and Wellbeing Coaches – DNA Insight

This course is aimed at Social Prescribers, Health Coaches and Care Coordinators operating across the health and care sectors. Highly practical in nature, the three half-day workshops provide the knowledge, skills and confidence to help you to make an immediate impact with patients. Incorporating the key Personalised Care skills of Active Listening, Motivational Interviewing, Health Coaching and Personalised Care and Support Planning, SocialPrescriberPlus can be delivered face to face or online.

Personalised Care and Support Planning

The PCSP Programme is an intensive half day, online training programme for healthcare professionals throughout Primary Care and the wider Community. The Programme provides extensive guidance and Best Practice in the co-creation of Care Plans by ARRS roles with their patients, as well as Plans created for those living with LTCs, and Care Planning for the PCN’s EHCH commitment. The course provides HCPs with the skills, knowledge and confidence to embed a Care Planning approach throughout their clinical role.



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About DNA Insight

DNA Insight is a health and care training consultancy that focuses on providing training and consultancy advice to Primary Care organisations and ICSs/ICPs in support of the NHS Long Term Plan to deliver personalised care. These courses set you up for success, and have a reputation for being engaging, practical and enjoyable.

Personalised Care by Design – Aqua

This tailored programme enables you to understand how to empower people to have greater choice and control over their care. It improves understanding of how all the elements of universal personalised care create a more cohesive approach, achieving better outcomes for both individuals and the healthcare system.

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About Advancing Quality Alliance (Aqua)

Advancing Quality Alliance (Aqua) supports health and care organisations and systems to identify, refine and embed sustainable strategies for high-quality care and regulatory excellence. Their members and customers benefit from access to expert advisors as well as a comprehensive programme of courses and events to help build internal capability and develop cutting-edge approaches to care quality.

The Programme – Bridges Self-Management

The Bridges model is underpinned by the principles of social cognitive theory and the concept of self-efficacy. This evidenced-based programme uses a 5-stage approach to sustainable system change and is directed towards whole teams across the patient pathway. All workshops are co-delivered by clinicians and people who live with a long-term health condition.

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About Bridges Self-Management

Bridges Self-Management is a social enterprise that exists to make a difference to the lives of people living with acute and long-term conditions. Having worked with healthcare teams since 2013, Bridges fosters sustainable cultural change by creating a shared ethos of self-management support that fits with a team’s language, systems and processes.

PMA Excellence in Social Prescribing Link Worker Certificate – PMA

The expansion of the number of social prescribing link workers creates a need for training, resources and support to ensure a highly competent, sustainable and agile team. This 5-module blended-learning programme provides all the information and insight needed for successful completion.

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About Practice Managers Association (PMA)

As a membership organisation for primary care, Practice Managers Association (PMA) provides training, education and support to non-clinical workers. It works closely with NHS England, NHS Digital, NHSx, HEE, RCGP, Training Hubs and others. PMA offerings include workshops, web workshops, apprenticeship standards, diplomas, e-learning programmes, webinars, podcasts, consultancy and conference management services.

Care and Support Planning Training and Facilitation – Year of Care Partnerships

This training and facilitation course supports you to implement care and support planning and shared decision making for people with long-term conditions. A combination of skills-based learning and hands-on support enables changes to systems of care and a different style of interaction between you and those who live with long-term conditions.

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About Year of Care Partnerships

Year of Care Partnerships is an NHS organisation with over 15 years’ experience in designing and supporting the delivery of personalised care for people living with long-term health conditions. With a strong person-centred ethos, they have content expertise in all areas of the personalised care model and extensive experience in the practical implementation of personalised care and support planning.

Six-Month Work-Based Health Coaching Course – HN

This course is evidence-based and draws on tried and tested coaching models and approaches. With an aim to deliver improved patient-reported outcome measures (PROMS) and a reduction in workload for practice staff, the interactive programme takes a blended approach of workshops, action learning sets and mentoring. Supported by a course leader, you can expect a stimulating learning environment, to share experiences, ideas, opinions and questions. The course is currently being offered virtually.

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About HN

HN is a healthcare company that delivers AI guided case-finding, remote monitoring, clinical health coaching and virtual ward solutions to the NHS.

They provide practical applications of population health management, going beyond just identifying high-cost, high-need patients and actually intervening to support them to improve their health outcomes and reduce their care consumption.

4-day EMCC Accredited Health Coaching Skills Training – HCA

Three live days and one day of e-learning provide a highly interactive, experiential learning experience, focusing on core skills development and how to embed these into practice. Expert trainers deliver live days, blending theory with supported practice, whilst e-learning enables you to work at your own pace and further explore key skills and concepts.

2-day Health Coaching Skills Foundations Course – HCA

This 2-day course is offered as either 2 x live days or 1 live day + 6 x e-learning modules. The live option provides you with 12 CPD points but offers more face-to-face training, whereas the blended option provides 18 CPD points with the e-learning available for 12 months. Both routes contribute towards an EMCC accreditation when upgrading to the 4-day course.

1-day Online e-Learning Health Coaching Skills Course – HCA

This online e-learning course shares the fundamentals of Health Coaching and its importance in enabling personalised care to happen. Containing 39 lessons, 23 quizzes and 20 exercises spread across 6 modules – and all accessible for 12 months – means you can learn at a time and pace that is right for you.

Personalised Care and Support Planning (PCSP) training
Personalised Care and Support Planning (PCSP) is a series of facilitated conversations where the patient actively participates in the management of their health and wellbeing to improve health outcomes. This 4-day course is for anyone involved in Personalised Care support and shares a 6-step approach to develop an impactful PCSP.

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About Health Coaching Academy (HCA)

The Health Coaching Academy specialises in training health and care professionals and volunteers in the core health coaching skills vital to delivering quality personalised care, overcoming barriers and transforming health and wellbeing outcomes. Their range of services include accredited training, practical toolkits, e-learning, ‘train the trainer’ masterclasses and supervision.

4-Day EMCC Accredited Health Coaching Programme – TPC Health

This programme is designed for anyone who delivers Health Coaching (e.g health and wellbeing coaches, Social Prescribing link workers and health professionals). It will provide you with the knowledge and skills in how to deliver Health Coaching and behaviour change to support personalised care, and provide a practical set of tools and techniques that you can apply immediately in your work.

2-Day Health Coaching Core Skills Programme – TPC Health

This programme is designed to support practitioners from all health, care, community and voluntary sectors to learn how to use health coaching effectively. It provides you with the knowledge, skills and techniques needed to make the mindset shift in how you approach consultations and integrate health coaching into your role to support personalised care.

2-Day Health Coaching Skills Programme for Social Prescribers – TPC Health

This programme enables people working in social prescribing roles to use a coaching approach to support community-based self-management and the utilisation of community assets. Health Coaching skills are an integral part of the toolkit for people working in social prescribing roles, and this training will equip you to have high-quality conversations with people to find out what matters to them.


About TPC Health

TPC Health is at the forefront of coaching innovations in health and social care. They are proud to have been developing health coaching and health coaching training since 2008 and are passionate about its use to deliver personalised coordinated care, designed to fit around a person’s health and care needs.

2-day course face-to-face, 4 half-days online Coaching for Health – Osca

This course supports behaviour change and health outcomes through the application of coaching principles, skills and frameworks in health and care settings. It is designed to be highly applicable, combining person-centred approaches with skills to constructively challenge, that are effective in limited time and help improve work satisfaction.


About Osca Agency

Osca is a social enterprise dedicated to social impact. They have been delivering coaching for health and personalised care programmes for the last decade, training thousands of health and social care professionals from almost every discipline with excellent feedback.

Health Coaching for Front Line Staff – Undivided Training

Designed and delivered by practising health coaches and trainers with a focus on person-centred care, this course helps system leaders and frontline staff to develop the skills, confidence and knowledge needed to excel in the field of coaching for behaviour change in health and social care.

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About Undivided Training

Co-founders, Clare and Jo, began their partnership working together in the demonstrator phase of the Black Country personalised care programme, expanding health coaching from a single, successful pilot, across primary care and community services. They are described by trainees and partners as enthusiastic trainers, with a real passion for person-centred care.

4-Day Wellbeing Coach Training Course – Raw Horizons Wellbeing Academy

This course is specifically designed to provide all the knowledge, skills and confidence needed as a certified wellbeing coach. Specialist trainers create a blended learning experience, focusing on core coaching skills, plus a range of wellbeing coaching techniques. Live interactive virtual learning incorporates lectures, discussions, workshops and practical coaching practice. The course is also accredited by The Association for Coaching and has certification and membership included.

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About Raw Horizons Wellbeing Academy

Their mission is to train expert wellbeing coaches. For over 10 years, they have helped thousands of people to gain perspective on how to take better care of themselves. This experience has been curated into specially designed wellbeing coach training programmes.

1-Day Interactive Motivational Interviewing Zoom Study Day – Et al Training

This explains the why and the how of Motivational Interviewing, which is a skill central to an effective approach to the delivery of personalised care. The study day uses a PowerPoint-free, practical and engaging style that’s suitable for all staff – clinical or non-clinical – who can learn together in groups of up to 40.


About Et al Training

Et al Training has been training NHS professionals since 2007 and has a proven track record of delivering interactive and memorable training. Alongside the Motivational Interviewing study day, they also provide a portfolio of clinical training and pride themselves on trainers being experts in their field.

Introduction to practice – Help & Care

6 Modules – Suitable for new to role;  Health and Wellbeing Coaches, Care Co-ordinators, Social Prescribers. This course underpins the 8 Module Health and Wellbeing Coach Training prerequisite to role commencement. 3.5 hours each module with some pre-learning, skills practice and reading. 

Health and Wellbeing Coach Training – Help & Care

8 Modules – Suitable for individual practitioners within the primary and secondary care workforce and community teams including Clinical consultants, AHP’s, Health and Wellbeing Coaches, Care Co-ordinators and Social Prescribers. 3.5 hours each module with some pre-learning and an observation assessment in Module 8.

About Help & Care

Help & Care has experience of delivering health coaching services across Dorset since 2013, providing a practice-based foundation informing our evidence-based training programme. Our collaboration with CEmPAC and the Dorset Primary Care Training Hub brings a unique dynamic to our training offer and ongoing development.

2- Day Care Co-ordination Course – Birmingham City University

Birmingham City University, has developed care coordination training that offers a practical, step-by-step approach for the implementation of safe and effective care coordination. The training will give staff the confidence, skills and knowledge required to deliver a fully personalised and integrated service to patients within a primary care setting. The training also follows the Care Coordination competency framework, produced and developed by Birmingham City University.

About Birmingham City University

Birmingham City University has been awarded the Skills for Health Quality Mark for our Health related courses. It is the only standard for the UK’s health sector which defines and endorses superior delivery of learning and training that healthcare employers need for a highly motivated and effective workforce. The benchmark shows that as a training provider we are delivering world-class training.

Personalised Care in Practice – Comprehensive Care Coordinator training programme

This programme provides a solid Personalised Care foundation on which you can build. This is a 3-day training programme with an optional half day follow up action learning/peer support session.

For instances when the full training is not appropriate, as individual modules within the programme have been accredited, there is potential to adapt the programme to meet training commissioning needs. For further information about the modular approach/options please contact Alex on 07860 432360 or at uk

Module 1 – Introduction to Personalised Care

This module provides a contextualised introduction to Personalised Care.   Participants will explore Personalised Care Support Plans and appreciate the significant shift in approach from ‘what’s the matter with you’ to ‘what matters to you’

Module 2 –The role of the Care Coordinator

This module provides an introduction to the role of the Care Coordinator exploring where the role fits within the practice(s)/PCN and how the role works alongside the Social Prescribing Link Worker(s) and Health and Wellbeing Coach(es).  Duties of the role, potential priority areas, ongoing personal development needs and support/supervision requirements will be discussed.

Module 3 –Patient Engagement

This module provides an introduction to patient engagement/barriers to engagement and an overview of themes, models, approaches and guidance to engage, support and enable patients in a safe and effective way and environment.  The module will consider the diversity of patients and their cultural/other needs and explore approaches to promote inclusivity alongside the policies and procedures that are in place to keep yourself and your patients safe and compliant.

Module 4 – Communication

This module explores communication skills and styles and how to build trusted relationships whilst managing patient expectations and working within boundaries.  Communication adaptations for working in a virtual environment and or with specific patient groups will be explored.

Module 5 – Health Awareness

This module provides an introduction to Community health needs/ locality understanding.  It reflects upon health inequalities, the social determinants of health and the benefits of promoting self-efficacy through the instigation of behaviour change through the delivery of brief interventions via a strengths-based approach. PHBs (Personal Health Budgets) will be explored.

Module 6 – Management – of self, referrals, caseload

This module provides an introduction to referral generation, managing a caseload – the skills required and the challenges that might be encountered. Personal resilience and self-care strategies, support and supervision and quality improvement opportunities will be explored.

Module 7 – Personalised Care and Care Coordinator role overview and ongoing support

This module explores the competencies of the Care Coordinator role and their alignment with the core capabilities, models/approaches and components of Personalised Care.  Care Coordinators expectations of their role and the challenges or potential barriers they may face will be explored alongside strategies to address/overcome these in conjunction with where to go for help/support when needed.

Pathways Community Interest Company

Pathways CIC, established in 2006, is a forward thinking, innovative Social Enterprise delivering a range of pioneering health, work and wellbeing programmes designed to create sustainable change for individuals and for local communities, with a focus on enabling people to live happier and healthier lives. We are also a host organisation for social prescribing link workers and care coordinators within the footprint of Cheshire and Merseyside STP.

60-hour YIHA Teachers Update Training 

25 hours of pre-course e-learning are followed by 4 days of live sessions with expert tutors, blending theory with practice. A further half-day of assessed teaching completes the qualification.

The programme is designed for yoga tutors and health care professionals that have already successfully completed the Yoga in Healthcare Alliance Yoga4Health training, prior to it achieving PCI accreditation in July 2021. This online training will upskill graduates so that they are able to achieve the additional learning outcomes related to social prescribing within universal personalised care. Applicants must present their initial certificate of achievement for the Yoga4Health protocol upon registration for this training.

Yoga In Healthcare Alliance (YIHA)  

The Yoga In Healthcare Alliance is a national charity which delivers the NHS-commissioned Yoga4Health 10-week social prescribing programme to NHS patients at risk of chronic illness. We train experienced yoga teachers and health professionals all over the UK to support patients to make lifestyle change through a regular yoga practice.   

Personalised Conversations (Health Coaching Skills 1) – 4 half day modules

2 days suitable for all staff across the system. Suitable for individual practitioners within the Health and Social Care workforce and community teams (Clinical consultants, AHP’s, Health and Wellbeing Coaches, Care Coordinators, Social Prescribers, Social workers etc).

Personalised Care & Health Coaching (Health Coaching Skills 1 & 2) – 8 half day modules 

4 days learning for Health & Wellbeing Coaches or Health & Care professionals with special interest e.g. GP’s, Allied Health, Social workers or trainee health & care professionals. 

South West Collaborative

A South West England Collaborative of health and care organisations, drawing together expertise in:- quality assured training provision, health coaching and acute, community, social care, primary, VCSE professional settings. Dorset Help & Care Voluntary Sector Organisation and Torbay & South Devon NHS Foundation Trust are holding accreditation of this programme

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