Accredited training

All of the following courses have been assessed against the PCI’s rigorous quality assurance and accreditation framework, which means you can be assured that they meet the very highest standards of training.

Browse the full range of PCI-accredited courses below.

Two-Day PCI-Accredited Tailored Health Coaching Course – Peak Health Coaching (PHC)

Designed by coach-trained healthcare professionals, this two-day programme provides the ideal opportunity for you to discover and develop health coaching mindsets and skills tailored to activation. Feedback suggests that this training is experiential, authentic and immediately impactful.

4-Day PCI-Accredited Tailored Health Coaching Development Programme – Peak Health Coaching (PHC)

Learn advanced skills in communication, relationship-building, motivational interviewing, patient activation and behaviour change, practising tailored health coaching for person-centred care from day one. Trainers with extensive clinical and teaching experience will work in partnership with you, supporting and developing individual coaching capabilities (Levels 1-3 of the PCI Health Coaching Curriculum). Online, face-to-face and hybrid options are available for individual and group bookings.

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About Peak Health Coaching

Peak Health Coaching is an education and training company with a mission to engage, encourage and challenge health and care professionals to work with a coaching mindset to deliver person-centred care in person-centred systems and create the right environment for everyone to thrive – not just survive. All programmes are informed by front-line experience and education at their best.

4-day Training for ‘Health & Wellbeing Coaches’ – Know Your Own Health

KYOH’s training provides all the skills needed to work as Health & Wellbeing Coaches in the first 2 days of the training.  The second 2 days of the 4-day training consists of a group skills development and individual supervision package that enables coaches to embed the skills. Individual supervision and/or group skills development can optionally be continued beyond the initial training.

2-day training for Care Coordinators, Social-Prescribing Link Workers (and for other health and social care roles)

KYOH’s training in Health Coaching Skills enables those in roles other than Health & Wellbeing Coaching to have ‘Coaching Conversations’ with patients.  The training includes: PCI-accredited core skills training together with how to use health coaching skills in the context of each role.  The 2-day training can be provided in dedicated cohorts of Care Coordinators or SPLWs or can be in mixed groups.

Also available:

  • Individual Supervision
  • Group Skills Development sessions
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About Know Your Own Health

Know Your Own Health has specialised in Supported Self-Management since 2010, working with other leaders in the field and developing on-the-ground experience of how to support effective self-management and how to achieve the best outcomes for patients and the NHS. Its expertise combines both health coaching skills, as used in the context of Personalised Care, and, optionally, data collection and monitoring.

SocialPrescriberPlus – Accredited Training Programme for Social Prescribers, Care Coordinators and Health and Wellbeing Coaches – DNA Insight

Highly practical in nature, the three half-day workshops provide the knowledge, skills and confidence to help you to make an immediate impact with patients. Incorporating the key Personalised Care skills of Active Listening, Motivational Interviewing, Health Coaching and Personalised Care and Support Planning, SocialPrescriberPlus can be delivered face to face or online.

Individual modules are available as standalone courses and workshops, to meet the diverse needs of CCGs and ICS Training Hubs. For more information, or to discuss a workshop, please email nick@dnainsight.co.uk :

Module 1 – Introduction to Health Coaching – HealthCoachPlus™ – DNA Insight

Designed for Primary Care and Community based staff, this Introduction to Health Coaching workshop is ideal for healthcare professionals who may need to use health coaching techniques in their role, but who will not be using health coaching full time. The workshop provides HCPs with the knowledge, skills and confidence to transition seamlessly between offering clinical advice, and engaging in wider health coaching conversations with patients and clients.

Module 2 – The Care Coordinator Role – CareCoordinatorPlus™ – DNA Insight

Incorporating the first two modules of the SocialPrescriberPlus programme, CareCoordinatorPlus focuses on the varied roles which Care Coordinators are often called upon to undertake. These include all aspects of the EHCH role,  convening and managing MDTs, running Group Consultations, and using Population Health and Risk Stratification techniques to identify and support vulnerable cohorts of patients.

Module 3 – Motivational interviewing – DNA Insight

Focusing on supporting and engaging patients with a lower Patient Activation level, this module provides healthcare professionals with a thorough introduction to Motivational Interviewing techniques – empowering patients to take greater control and responsibility for their own health and wellbeing, The workshop provides plenty of opportunities to practise and discuss techniques in a safe and supportive group environment.

Module 4 – Personalised Care and Support Planning (PCSP) – DNA Insight

This workshop is for healthcare professionals throughout Primary Care and the wider Community. The Programme provides guidance and Best Practice in the co-creation of Care Plans by ARRS roles with their patients, as well as Plans created for those living with Long Term Conditions, and Care Planning for the PCN’s EHCH commitment. Also, provides HCPs with the knowledge, skills and confidence to embed a Care Planning approach throughout their clinical role.

Module 5 – Making Every Contact Count (MECC) – DNA Insight

An essential and powerful Personalised Care skill for every healthcare professional, MECC involves the proactive provision of brief healthcare advice to patients and clients in any healthcare environment. The workshop provides case studies and numerous examples of MECC-ready situations and opportunities, in which healthcare professionals can offer proactive advice empathetically, without feeling self-conscious or that they are intruding.

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About DNA Insight

DNA Insight is a health and care training consultancy that focuses on providing training and consultancy advice to Primary Care organisations and ICSs/ICPs in support of the NHS Long Term Plan to deliver personalised care. These courses set you up for success, and have a reputation for being engaging, practical and enjoyable.

Applied Shared Decision Making for Teams

Our Applied Shared Decision Making for Teams programme will support participants to understand shared decision making (SDM) and the need for change in current practice. It will enable you to explore the benefits of practicing SDM and the key challenges to implementing it.

Applied Motivational Interviewing for Teams

Applied Motivational Interviewing for Teams enables health and care professionals to gain an understanding of motivational interviewing techniques and apply them to their own clinical practice. The programme is structured around direct learning plus coaching support to embed learning and demonstrate how using the skills has improved practice.

Personalised Care by Design

Personalised Care by Design will support teams to embed Personalised Care within their service. Starting with an overview of the fundamental elements of Personalised Care, we will facilitate teams to identify their own challenge in implementing Personalised Care and then support them to undertake an improvement project.

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About Advancing Quality Alliance (Aqua)

Advancing Quality Alliance (Aqua) supports health and care organisations and systems to identify, refine and embed sustainable strategies for high-quality care and regulatory excellence. Their members and customers benefit from access to expert advisors as well as a comprehensive programme of courses and events to help build internal capability and develop cutting-edge approaches to care quality.

The Programme – Bridges Self-Management

The Bridges model is underpinned by the principles of social cognitive theory and the concept of self-efficacy. This evidenced-based programme uses a 5-stage approach to sustainable system change and is directed towards whole teams across the patient pathway. All workshops are co-delivered by clinicians and people who live with a long-term health condition.

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About Bridges Self-Management

Bridges Self-Management is a social enterprise that exists to make a difference to the lives of people living with acute and long-term conditions. Having worked with healthcare teams since 2013, Bridges fosters sustainable cultural change by creating a shared ethos of self-management support that fits with a team’s language, systems and processes.

PMA Excellence in Personalised Care Certificate

This five-module blended e-learning programme provides information and insight, supporting teams to embed personalised care within their practice. At the start of the programme learners will choose the appropriate pathway, either Social Prescribing Link Worker, Care Coordinator or Health and Wellbeing Coach, allowing the units to be specific to their role.

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About the PMA

PMA is a vibrant membership organisation serving non-clinicians across the whole Health & Social Care sector. Truly Passionate about People, we are focused on the needs of our clients. Supportive and flexible in our approach to learning, we offer a wide variety of learning interventions that include apprenticeships, diplomas, workshops, e-learning, webinars, podcasts, consultancy and digital services as well as event management.

Care and Support Planning Training and Facilitation – Year of Care Partnerships

This training and facilitation course supports you to implement care and support planning and shared decision making for people with long-term conditions. A combination of skills-based learning and hands-on support enables changes to systems of care and a different style of interaction between you and those who live with long-term conditions.

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About Year of Care Partnerships

Year of Care Partnerships is an NHS organisation with over 15 years’ experience in designing and supporting the delivery of personalised care for people living with long-term health conditions. With a strong person-centred ethos, they have content expertise in all areas of the personalised care model and extensive experience in the practical implementation of personalised care and support planning.

Six-Month Work-Based Health Coaching Course – HN

This course is evidence-based and draws on tried and tested coaching models and approaches. With an aim to deliver improved patient-reported outcome measures (PROMS) and a reduction in workload for practice staff, the interactive programme takes a blended approach of workshops, action learning sets and mentoring. Supported by a course leader, you can expect a stimulating learning environment, to share experiences, ideas, opinions and questions. The course is currently being offered virtually.

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About HN

HN is a healthcare company that delivers AI guided case-finding, remote monitoring, clinical health coaching and virtual ward solutions to the NHS.

They provide practical applications of population health management, going beyond just identifying high-cost, high-need patients and actually intervening to support them to improve their health outcomes and reduce their care consumption.

4-day EMCC Accredited Health Coaching Skills Training – HCA

Three live days and one day of e-learning provide a highly interactive, experiential learning experience, focusing on core skills development and how to embed these into practice. Expert trainers deliver live days, blending theory with supported practice, whilst e-learning enables you to work at your own pace and further explore key skills and concepts.

2-day Health Coaching Skills Foundations Course – HCA

This 2-day course is offered as either 2 x live days or 1 live day + 6 x e-learning modules. The live option provides you with 12 CPD points but offers more face-to-face training, whereas the blended option provides 18 CPD points with the e-learning available for 12 months. Both routes contribute towards an EMCC accreditation when upgrading to the 4-day course.

1-day Online e-Learning Health Coaching Skills Course – HCA

This online e-learning course shares the fundamentals of Health Coaching and its importance in enabling personalised care to happen. Containing 39 lessons, 23 quizzes and 20 exercises spread across 6 modules – and all accessible for 12 months – means you can learn at a time and pace that is right for you.

Personalised Care and Support Planning (PCSP) training
Personalised Care and Support Planning (PCSP) is a series of facilitated conversations where the patient actively participates in the management of their health and wellbeing to improve health outcomes. This 4-day course is for anyone involved in Personalised Care support and shares a 6-step approach to develop an impactful PCSP.

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About Health Coaching Academy (HCA)

The Health Coaching Academy specialises in training health and care professionals and volunteers in the core health coaching skills vital to delivering quality personalised care, overcoming barriers and transforming health and wellbeing outcomes. Their range of services include accredited training, practical toolkits, e-learning, ‘train the trainer’ masterclasses and supervision.

4-Day EMCC Accredited Health Coaching Programme – TPC Health

This programme is designed for anyone who delivers Health Coaching (e.g health and wellbeing coaches, Social Prescribing link workers and health professionals). It will provide you with the knowledge and skills in how to deliver Health Coaching and behaviour change to support personalised care, and provide a practical set of tools and techniques that you can apply immediately in your work.

2-Day Health Coaching Core Skills Programme – TPC Health

This programme is designed to support practitioners from all health, care, community and voluntary sectors to learn how to use health coaching effectively. It provides you with the knowledge, skills and techniques needed to make the mindset shift in how you approach consultations and integrate health coaching into your role to support personalised care.

2-Day Health Coaching Skills Programme for Social Prescribers – TPC Health

This programme enables people working in social prescribing roles to use a coaching approach to support community-based self-management and the utilisation of community assets. Health Coaching skills are an integral part of the toolkit for people working in social prescribing roles, and this training will equip you to have high-quality conversations with people to find out what matters to them.

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About TPC Health

TPC Health is at the forefront of coaching innovations in health and social care. They are proud to have been developing health coaching and health coaching training since 2008 and are passionate about its use to deliver personalised coordinated care, designed to fit around a person’s health and care needs.

2-day course face-to-face, 4 half-days online Coaching for Health – Osca

Osca’s core health coaching training. This course supports behaviour change through the application of coaching principles, skills and frameworks in health and care settings. It is designed to be person-centred and practical, combining non-directive coaching approaches with the skills to constructively challenge, all effective in limited time. Participants report that the skills significantly improve the quality of their client conversations and enhance their work satisfaction.

2 half-day course face-to-face or online Coaching for Health – Osca

For those unable to attend a full 2-day programme, we have developed a summary course which covers the core elements of the longer training. This includes the foundational coaching models and frameworks, along with the skills for constructive challenge. Targeted to those working in health and care setting, it aims to get participants up-and-running quickly with the skills needed to apply Coaching for Health in their work with clients or patients.

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About Osca Agency

Osca is a social enterprise dedicated to social value. They have been delivering coaching for health and Personalised Care programmes since 2010, training thousands of health and social care professionals from almost every discipline with excellent feedback.

Health Coaching for Front Line Staff 2 day course– Undivided Training Ltd

Designed and delivered by practising health coaches and trainers with a focus on person-centred care. This course is suitable for frontline staff such as social prescribers and the new ARRS roles, nurses, GPs, allied health professionals, supporting the development of skills, confidence and knowledge to excel in the field of coaching for behaviour change in health and social care.

Personalised Care and Support Plan Training 

This course is suitable for staff engaged in the development of personalised care plans across health and social care, including care coordinators and those in ARRS roles in primary care. This one-day course includes.

  • Knowledge of the purpose, value and importance of Personalised Care and Support Planning (PCSP) in the context of Personalised Care.
  • Skills development in communication, listening, using empathy, reflections and open questions
  • Skills to formally assess and review existing care plan templates
  • Understanding the obstacles to creating a great PCSP,  including common traps and planning for uncertainty/ complexity

4 Day Health Coaching Training

Designed for Health and Wellbeing Coaches, this course develops trainees up to level 3 of the PCI Health Coaching Curriculum. Course trainers have practical current experience as NHS Health coaches and will support and coach trainees to develop their practice, through 4 days intensive training followed by 6 months supervision as well as two skills update sessions in the following 12 months.

Health Literacy for Personalised Care

Health literacy awareness for Personalised Care. Gain a greater understanding of health literacy in the context of health inequalities. Learn tools and techniques to get the best from conversations/ information sharing, that will: tangibly improve patient experience, contribute positively to staff satisfaction and make best use of NHS and care sector resources

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About Undivided Training

Co-founders, Clare and Jo, began their partnership working together in the demonstrator phase of the Black Country personalised care programme, expanding health coaching from a single, successful pilot, across primary care and community services. They are described by trainees and partners as enthusiastic trainers, with a real passion for person-centred care.

4-Day Wellbeing Coach Training Course – Raw Horizons Wellbeing Academy

This course is specifically designed to provide all the knowledge, skills and confidence needed as a certified wellbeing coach. Specialist trainers create a blended learning experience, focusing on core coaching skills, plus a range of wellbeing coaching techniques. Live interactive virtual learning incorporates lectures, discussions, workshops and practical coaching practice. The course is also accredited by The Association for Coaching and has certification and membership included.

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About Raw Horizons Wellbeing Academy

Their mission is to train expert wellbeing coaches. For over 10 years, they have helped thousands of people to gain perspective on how to take better care of themselves. This experience has been curated into specially designed wellbeing coach training programmes.

1-Day Interactive Motivational Interviewing Zoom Study Day – Et al Training

This explains the why and the how of Motivational Interviewing, which is a skill central to an effective approach to the delivery of personalised care. The study day uses a PowerPoint-free, practical and engaging style that’s suitable for all staff – clinical or non-clinical – who can learn together in groups of up to 40.

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About Et al Training

Et al Training has been training NHS professionals since 2007 and has a proven track record of delivering interactive and memorable training. Alongside the Motivational Interviewing study day, they also provide a portfolio of clinical training and pride themselves on trainers being experts in their field.

Help & Care offer two PCI- accredited courses for health and care professionals:

Health & Wellbeing Coaching: Skills Training (Modules 1 – 4)

4 half-day sessions

This course is suitable for all staff across the system. Suitable for individual practitioners within the Health and Social Care workforce and community teams (Clinical Consultants, AHP’s, Health and Wellbeing Coaches, Care Coordinators, Social Prescribers, Social Workers etc).

It provides an overview of health coaching skills, techniques, and approaches with practical application.

Health & Wellbeing Coaching Training: Skills Practice (Modules 5 – 8)

4 half-day sessions

This course is suitable for Health & Wellbeing Coaches or health & care professionals with special interest e.g.GP’s, Allied Health, Social Workers or trainee health & care professionals. 

The course continues from the Health and Wellbeing Coaching Training: Skills Practice course (Modules 1 – 4) and embeds coaching skills with a focus on practice, next steps, and assessment.

About Help & Care

Help & Care has experience of delivering health coaching services across Dorset since 2013, providing a practice-based foundation informing our evidence-based training programme. Our collaboration with CEmPAC and the Dorset Primary Care Training Hub brings a unique dynamic to our training offer and ongoing development.

2- Day Care Co-ordination Course – Birmingham City University

Birmingham City University, has developed care coordination training that offers a practical, step-by-step approach for the implementation of safe and effective care coordination. The training will give staff the confidence, skills and knowledge required to deliver a fully personalised and integrated service to patients within a primary care setting. The training also follows the Care Coordination competency framework, produced and developed by Birmingham City University.

About Birmingham City University

Birmingham City University has been awarded the Skills for Health Quality Mark for our Health related courses. It is the only standard for the UK’s health sector which defines and endorses superior delivery of learning and training that healthcare employers need for a highly motivated and effective workforce. The benchmark shows that as a training provider we are delivering world-class training.

Personalised Care in Practice – Comprehensive Care Coordinator training programme

This programme provides a solid Personalised Care foundation on which you can build. This is a 3-day training programme with an optional half day follow up action learning/peer support session.

For instances when the full training is not appropriate, as individual modules within the programme have been accredited, there is potential to adapt the programme to meet training commissioning needs. For further information about the modular approach/options please contact Alex on 07860 432360 or at alex.potts@pathwayscic.co uk

Module 1 – Introduction to Personalised Care

This module provides a contextualised introduction to Personalised Care.   Participants will explore Personalised Care Support Plans and appreciate the significant shift in approach from ‘what’s the matter with you’ to ‘what matters to you’

Module 2 –The role of the Care Coordinator

This module provides an introduction to the role of the Care Coordinator exploring where the role fits within the practice(s)/PCN and how the role works alongside the Social Prescribing Link Worker(s) and Health and Wellbeing Coach(es).  Duties of the role, potential priority areas, ongoing personal development needs and support/supervision requirements will be discussed.

Module 3 –Patient Engagement

This module provides an introduction to patient engagement/barriers to engagement and an overview of themes, models, approaches and guidance to engage, support and enable patients in a safe and effective way and environment.  The module will consider the diversity of patients and their cultural/other needs and explore approaches to promote inclusivity alongside the policies and procedures that are in place to keep yourself and your patients safe and compliant.

Module 4 – Communication

This module explores communication skills and styles and how to build trusted relationships whilst managing patient expectations and working within boundaries.  Communication adaptations for working in a virtual environment and or with specific patient groups will be explored.

Module 5 – Health Awareness

This module provides an introduction to Community health needs/ locality understanding.  It reflects upon health inequalities, the social determinants of health and the benefits of promoting self-efficacy through the instigation of behaviour change through the delivery of brief interventions via a strengths-based approach. PHBs (Personal Health Budgets) will be explored.

Module 6 – Management – of self, referrals, caseload

This module provides an introduction to referral generation, managing a caseload – the skills required and the challenges that might be encountered. Personal resilience and self-care strategies, support and supervision and quality improvement opportunities will be explored.

Module 7 – Personalised Care and Care Coordinator role overview and ongoing support

This module explores the competencies of the Care Coordinator role and their alignment with the core capabilities, models/approaches and components of Personalised Care.  Care Coordinators expectations of their role and the challenges or potential barriers they may face will be explored alongside strategies to address/overcome these in conjunction with where to go for help/support when needed.

Pathways Community Interest Company

Pathways CIC, established in 2006, is a forward thinking, innovative Social Enterprise delivering a range of pioneering health, work and wellbeing programmes designed to create sustainable change for individuals and for local communities, with a focus on enabling people to live happier and healthier lives. We are also a host organisation for social prescribing link workers and care coordinators within the footprint of Cheshire and Merseyside STP.

Developing Outcomes and Using the Support Sequence 

Excellent Personalised Care and Support Planning results in clear outcomes for people and creative ways to deliver them. This programme is designed to support developing clear, person-centred, specific outcomes and helping participants look at creative ways to achieve the outcome using a support sequence that includes technology and community.

Wellbeing Teams

Wellbeing Teams were small, self-managed neighbourhood teams inspired by Buurtzorg. They supported people who lived at home from 2017 until 2021 and were the first self-managing organisation to be rated Outstanding by CQC. Now H S A support organisations to use the principles and practices developed by Wellbeing Teams.

60-hour YIHA Teachers Update Training 

25 hours of pre-course e-learning are followed by 4 days of live sessions with expert tutors, blending theory with practice. A further half-day of assessed teaching completes the qualification.

The programme is designed for yoga tutors and health care professionals that have already successfully completed the Yoga in Healthcare Alliance Yoga4Health training, prior to it achieving PCI accreditation in July 2021. This online training will upskill graduates so that they are able to achieve the additional learning outcomes related to social prescribing within universal personalised care. Applicants must present their initial certificate of achievement for the Yoga4Health protocol upon registration for this training.

Yoga In Healthcare Alliance (YIHA)  

The Yoga In Healthcare Alliance is a national charity which delivers the NHS-commissioned Yoga4Health 10-week social prescribing programme to NHS patients at risk of chronic illness. We train experienced yoga teachers and health professionals all over the UK to support patients to make lifestyle change through a regular yoga practice.   

Personalised Conversations (Health Coaching Skills 1) – 4 half day modules

2 days suitable for all staff across the system. Suitable for individual practitioners within the Health and Social Care workforce and community teams (Clinical consultants, AHP’s, Health and Wellbeing Coaches, Care Coordinators, Social Prescribers, Social workers etc).

Personalised Care & Health Coaching (Health Coaching Skills 1 & 2) – 8 half day modules 

4 days learning for Health & Wellbeing Coaches or Health & Care professionals with special interest e.g. GP’s, Allied Health, Social workers or trainee health & care professionals. 

South West Collaborative

A South West England Collaborative of health and care organisations, drawing together expertise in:- quality assured training provision, health coaching and acute, community, social care, primary, VCSE professional settings. Dorset Help & Care Voluntary Sector Organisation and Torbay & South Devon NHS Foundation Trust are holding accreditation of this programme

CNM Health Coach Diploma module 4 Coaching and Health

CNM’s Coaching and Health Module, part of the Level 4 Health Coach Diploma has been designed to provide all students, whatever their background, with the skills and knowledge required to work with clients to facilitate positive health changes.

Students receive lectures from qualified personnel and academic support via live tutorials; plus the chance to observe and deliver live practice sessions, with real clients, (under supervision).

About CNM (The College of Naturopathic Medicine)

  • Over 20 years of training in natural health
  • Health Coach Diploma has been running since 2019
  • Study online, flexibly or in-class in London
  • Experienced and well-respected faculty, lecturers and tutors
  • Internationally recognised and accredited
  • Graduates receive our unique ‘Clinic in a Box’ toolkit

Salford Social Prescribing Training Tool

The Salford Social Prescribing Assessment and Planning Tool, and training, support social prescribers to co-create personalised care plans, including for people with complex needs. The tool and training are based on theory, and guide a process that is person-centered and holistic, focused on making meaningful change for that person.

University of Salford

Based in the University of Salford, the Salford Social Prescribing Hub are a multi-professional team –including occupational therapists, nurses, and social workers – working to improve social prescribing policy and practice. 

The Hub is at the vanguard of social prescribing – using collaborative approaches to co-create opportunities with our industry partners that support innovative CPD, student learning experiences and co-produced research.

Fundamentals of Personalised Care – 12 week programme

Teams enrolling in this programme have an opportunity to review current personalised care behaviours across the system in which they work, by undertaking a WASP self-assessment. They are then guided to develop their understanding of personalised care, and are supported to identify and implement improvements using quality improvement methodology.

Wessex Activation, Self-Management and Personalisation (WASP)

WASP is a clinically led collaborative, based within the University of Southampton.  We offer a range of training and mentorship programmes.  By integrating quality improvement methodology into our training, we aim to give teams the skills to implement meaningful and sustainable improvements to personalised care delivery.  

Prescribing Lifestyle Medicine

Prescribing Lifestyle Medicine is a set of online eLearning modules enabling practitioners to empower patients through prescriptions focused on lifestyle interventions. Containing patient case studies, a self-assessment reporting tool and community of like-minded peers, it’s available for one year to complete at your own pace.

Accredited by the RCGP, it has been created by Clinical Education, Practice Unbound and leading lifestyle medicine experts Dr Rangan Chatterjee and Dr Ayan Panja.

Practice Unbound

Practice Unbound is a service and innovation arm of the award-winning Here, a not-for-profit social enterprise.

Since 2008 we have been bringing healthcare professionals together to explore challenges, create new ways of looking after our communities and enable people to take control of their health care journeys.

Practice Unbound helps change the way Health and Wellbeing services work so care can be focused on what matters to individuals.

Level Three Health & Wellbeing Coach

Our PCI-accredited Health & Wellbeing Coach Training Course (Level 3) will provide you with the knowledge, skills and confidence to incorporate behaviour change techniques into your working practices. Enabling the individuals that you support to make informed decisions on how to self-manage their condition(s) leading to better health outcomes.

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About X-PERT Health

We are an award-winning registered charity providing high quality evidence-based education. Our aim is to provide members of the public and health care professionals with effective education to help prevent/manage diabetes and other long-term medical conditions. We believe prevention is better than cure and the right education can achieve this.

Mayfly Advance Care Planning and Communication Skills Programme

All Mayfly one-day courses are led and facilitated by expertly trained facilitators who have undertaken the 2 day highly interactive Mayfly Train the Trainer Programme.

Two Day Course – The ‘Train the Trainer’ course empowers facilitators to have strong subject knowledge and the required skills to safely manage group dynamics, interaction and promotion of learning. An experiential approach is taken which includes role play and peer feedback.

One Day Course – The one-day course is highly interactive with a range of person-centered, evidence-based content and learner-centered activities. The course is practice-focused and aims to increase understanding of why personalised support planning is important, what it is and how it is best carried out so that patients, carers and their communities gain maximum benefit.

About the North West Coast Learning Collaborative (NWCLC)

The North West Coast Learning Collaborative (NWCLC) is a collective of six Specialist Palliative and End of Life Care Education Centres from across Cheshire, Merseyside, Lancashire and South Cumbria.

Their aim is to work together to create, design, deliver and quality assure education and training in palliative and end of life care.

Making it Personal

Making it Personal is a modular programme supported by experienced facilitators. It blends taught components, creative thinking techniques and leadership and management theory to support the core components of Personalised Care. The programme will enable clinicians and managers to do real work together, putting the patient and personalised care at the core of the service design.

About Oliver & Company

At Oliver & Company, we work with clients to build their confidence and capacity quickly so they can be the best they can be. We have built a reputation for effective delivery of clients objectives by using highly interactive facilitation methods which encourage participants to think effectively for themselves and develop a working environment based on trust and mutual respect.

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