The new personalised care roles
As part of the NHS Long Term Plan to deliver personalised care to 2.5 million people living in the UK by 2023/4, a series of specialist roles have been created to help people access the support and advice they need.
Below you’ll find a more detailed description about each of the new personalised care roles.
Care Coordinators work alongside GPs and other primary care professionals within Primary Care Networks (PCNs) to provide extra capacity, support and expertise to patients who are having clinical conversations. Their primary role is to support Multi-Disciplinary Teams to bring together multiple services around a person to ensure that their individual needs are addressed through a single personalised care plan.
Health and Wellbeing Coaches
Health and Wellbeing Coaches use health coaching skills to establish a one-to-one partnership with individuals in their care, in order to improve levels of ‘patient activation’.
They take a supportive and non-judgemental approach to help people develop the knowledge, skills and confidence to become advocates for their own care so that they can achieve their health and wellbeing goals.
Social Prescribing Link Workers
Social prescribing Link Workers (SPLWs) are becoming an integral part of Multi-Disciplinary Teams in Primary Care Networks (PCNs). Link Workers take a holistic view of people’s health and wellbeing to deliver non-medical care by connecting them with partners, services, community groups and local voluntary organisations that provide people with a sense of purpose and belonging.