personalised care

Can good, personalised care conversations happen over the phone?

This is a guest blog from Carol Pickering, executive coach and organisational development practitioner, and Mary Cross, health coach, trainer and learning & development specialist at Health Coaching Academy, in which they share their top six tips for health and care professionals wanting to conduct high quality, personalised care conversations over the phone.  Can good, […]

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How NASP can support the development of social prescribing in Primary Care Networks and Integrated Care Systems. 

This is a guest blog from Najnin Islam, Head of Healthcare Integration at the National Academy for Social Prescribing (NASP), a member of the Personalised Care Institute (PCI) Steering Group. It outlines what resources are available from NASP to support health and care systems to maximise social prescribing and provide personalised care to their local communities. 

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Why personalised care plans should be a norm for long-term conditions

Dr Nilesh Bharakhada, is the Clinical Director for Health and Care at the Professional Record Standards Body (PRSB) There are over 26 million people in the UK living with at least one long-term condition and 10 million who have two or more1. Many of them are at different stages of their conditions, have different lifestyles

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Transforming conversations and relationships using health coaching

Personalised Care Institute Ambassador, Dr Aicha Bouraoui, is supporting Health Coaching Awareness Week this week, by sharing her experiences of health coaching and how she has built it into her day-to-day practice and service delivery. Dr Bouraoui is a clinical research fellow in adolescent rheumatology and an ST7 in rheumatology and general internal medicine. She

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Half of health and care professionals report rise in money-related health issues – but majority feel unequipped to have financial conversations

Half of health and care professionals have seen an increase over the last six months in the number of patients presenting with conditions potentially caused or exacerbated by money worries – but nine in 10 (88%) don’t feel equipped to have financial conversations, according to new research.  Conducted by the Personalised Care Institute (PCI) and

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Virtual reality training launched so health and care professionals can test and develop their shared decision making skills

The Personalised Care Institute (PCI) has launched lifelike virtual reality training on shared decision making (SDM) for health and care professionals – after research found that nearly half (46%) report gaps in their knowledge and most (70%) would like to learn more¹. The simulation, believed to be the first in the world to use non-immersive

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Partnering with Connect Health to provide personalised care training that boosts patient satisfaction

As the home of personalised care education, we seek to work with health and care organisations to provide quality-assured personalised care training for their workforce – resulting in better outcomes and experiences for both the workforce and patients. We recently entered into such a partnership with Connect Health, a leading community services healthcare provider, after

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What’s in a name?

This is a guest post from Zanne Gaynor and Kathryn Alevizos, co-founders of Acrobat Global,on the importance of correctly pronouncing and spelling a person’s name for creating inclusive environments. While the card pictured below might bring a wry smile to your face, there’s a serious message going on here. If you don’t take the time

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Core skills training: Building a strong foundation for the delivery of personalised care

  By Dr Pauline Foreman, clinical director at the Personalised Care Institute   As we approach the PCI’s first anniversary in September, I’d like to reflect on the continued importance of  personalised care training and the role of our introductory Core Skills module.  The PCI was established to set the standards for personalised care training for the

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