What are the six components of personalised care?

For the last three years, the NHS has been working in partnership with local government, councils, clinicians, professionals and communities to develop a comprehensive model for personalised care.

This model consists of six evidence-based components which are outlined below.

Shared Decision Making

Shared decision making (SDM) allows individuals to receive the expert advice and support they need in order to make the right decisions for their own personal health care.

In the SDM process, clinicians and patients work collaboratively to reach a decision about treatment that best suits the patient. 

Supported Self-Management

Supported self-management is a process that uses tools such as the Patient Activation Measure (PAM) to proactively identify the knowledge, skills and confidence people have to manage their own health and care and to support them to grow their expertise and confidence to be more independent. It is particularly helpful for people with long-term conditions.

Personalised Care and Support Planning

Anyone receiving health and social care services can benefit from personalised care and support planning (PCSP). The process, which starts with an initial integrated assessment of the individual’s priorities and then moves through a series of facilitated conversations, ensures that people receive a joined-up holistic plan that takes everything into consideration and suits their needs.

Social Prescribing

Social prescribing involves helping patients to improve their health, wellbeing and social welfare by connecting them to non-clinical community services which are often run by a local council or charity.

Patient Choice

Patient choice is designed to ensure that patients are aware of their options and can, where possible and appropriate, select providers and services that meet their individual needs.

Personal health budgets

Personal health budgets are another way of taking into account what matters to people and their individual strengths and needs in order to provide the best possible care for that individual.

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