Accredited Training Menu

Welcome to the Accredited Training Menu, here you can find the accredited training we have to offer, organised under different categories.

Select one of the categories below to reveal all the accredited training under that category.

1-day Introduction to Personalised Care and Support Planning (PCSP) Training

In this 1-day course, we introduce the core elements of Personalised Care and Support Planning (PCSP) and the 6 Steps to successful PCSP.

2-day Fundamentals of Personalised Care and Support Planning (PCSP) Training

In this 2-day course, we introduce the core elements of Personalised Care and Support Planning and the 6 Steps to successful PCSP.

4-day Advanced Personalised Care and Support Planning (PCSP) Training

For anyone in health, care, social and voluntary sectors it’s highly practical to support effective personalised care and support planning, and system integration and transformation.

4-day EMCC Accredited Health Coaching Skills Training

Accredited by the European Mentoring and Coaching Council (EMCC), this highly practical training builds the knowledge, skills and confidence for Supported Self-Management and Personalised Care.

Maternity and Neonatal Advanced Communication in Personalised Care

A 2-day course for Maternity and Neonatal Services to improve service user experiences, boost staff moral and wellbeing, enhance teamwork and deliver safer, personalised care.

4-Day Accredited Skills in Health Coaching

Delivered by clinically experienced coaches: an industry accredited health coaching programme that extends practical skills and covers Levels 1-3 of the PCI Health Coaching Curriculum

Personalised Care and Support Planning Training

Delivered by clinically experienced coaches: provides an introduction to the skills, techniques and approaches that are essential in creating personalised care and support planning conversations. 

Personalised Care and Support Planning (PCSP) training

One day course suitable for all staff engaged in the development of personalised care plans across health and social care, including Care Coordinators and those in ARRS roles in primary care.

Prescribing Lifestyle Medicine

Online eLearning modules enabling practitioners to empower patients through prescriptions focused on lifestyle interventions. Containing case studies, a self-assessment reporting tool and community of like-minded peers.

Wellbeing/Health Coach Training Course

Support individuals in setting personalised goals, increasing motivation and empowering behaviour change. Our accredited training gives you the skills, tools and confidence to start immediately. 

Health Coaching Level 1 & 2

A 4-Day PCI-Accredited Health Coaching Development Programme to master communication, motivational interviewing, and patient activation. Aligned with NHS standards for health coaching and social prescribing roles. 

4-Day Health and Wellbeing Coaching

Designed and delivered by experienced, practising Health and Wellbeing Coaches, who coach trainees to develop their practice over 4 days of intensive training

Wessex Academy for Skills in Personalised Care; Personalised Care and Support Planning Workshop

This workshop will provide participants with the knowledge and skills required for PCSP, covering shared decision making, goal setting, coaching and action planning.

Health and Wellbeing Coaching

Develop competencies to actively and safely engage clients in health behaviour change using evidence-based skilful conversation, clinical interventions and strategies leading to significant health/wellbeing improvement.

Care and Support Planning Training and Facilitation

Supporting practitioners to modify care processes and create space for personalised, solution-focused conversations with people with long term conditions.

Wessex Academy for Skills in Personalised Care; Fundamentals Programme

Teams enrolling in this programme have an opportunity to review current personalised care behaviours across the system in which they work, by undertaking a WASP self-assessment.

Health Coaching Advanced Skills

Provides new and experienced Health & Well-being Coaches with the knowledge and skills they need in supporting people to make healthy choices through personalised care.

Personalised Care by Design

Personalised Care by Design will support teams to embed Personalised Care within their service, identifying challenges in implementing Personalised Care and support to undertake an improvement project.

Applied Shared Decision Making for teams

Our Applied Shared Decision Making for Teams programme will support participants to understand shared decision making (SDM) and the need for change in current practice.

2-Day Care Co-ordination Course

“BCU’s highly-rated care coordination course empowers learners with the expertise to provide outstanding care coordination in primary healthcare settings, delivered through a personalised care training ethos.”

The Care Coordinator Role – Care CoordinatorPlus

Practical 2-day course to help Care Coordinators make an immediate and positive impact. Includes 12 months of 24/7 telephone support, on-demand mentoring, Peer Support Group.
(19 hrs reimbursable learning time)


Personalised Care and Support Planning Programme (PCSP)

A highly practical workshop to provide healthcare professionals with the knowledge, skills, confidence and Best Practice to embed Personalised Care Planning throughout their role.  
(8.5 hrs reimbursable learning time)

ESTHER Ambassador Training

This enables participants to understand the ESTHER philosophy of care, always asking “What matters to you?”, joining a community of care professionals promoting Person-Centred Care.

ESTHER Improvement Coach Training

This teaches participants how to use quality improvement tools to ensure that the ESTHER philosophy of care is optimised in the delivery of their service.


Personalisation in Care & Support Planning 

This interactive course offers a mixture of input sessions and reflective sessions to embed personalised approaches into practice for health, care and voluntary sector professionals.

Mayfly Advance Care Planning and Communication Skills Programme – 2-day course

The ‘Train the Trainer’ course empowers facilitators to have strong subject knowledge and the required skills to safely manage group dynamics, interaction and promotion of learning.

Mayfly Advance Care Planning and Communication Skills Programme – 1-day course

The one-day course is highly interactive with a range of person-centered, evidence-based content and learner-centered activities. It is practice-focused and aims to increase understanding of why personalised support planning is important.

Personalised Care and Support planning

This module is for staff involved in developing or updating personalised care and support plans. It provides learners with the skills for holding high quality conversations and setting achievable goals.

4-day Personalised Care in Practice – Comprehensive Health Coaching

Our four-day programme provides practitioners with the knowledge and practical skills to empower patients/clients to build their self-belief and motivation and to make sustainable lifestyle changes.

4 day Tailored Health Coaching Course

Our full gold standard training for those working in coaching roles in the NHS and beyond, to level 3 of PC health coaching curriculum.

2 Day Core Care Coordinator Training

Essential core training for care co-ordinators in the NHS, aligned to our coaching approach. Ideal alone, or paired with our 2-day health coaching training.

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