Shaping the Future: The Role of Digital Health for Personalised Care
Thursday 25th September 2025
We are delighted to announce our forthcoming Shaping the Future: The Role of Digital Health for Personalised Care virtual conference on Thursday 25th September 2025, as part of Personalised Care Week 2025.
This event is designed to bring together healthcare professionals, policy leaders, researchers and innovators to explore how digital solutions can enhance personalised care. We will examine practical applications, emerging technologies, and real-world case studies that demonstrate the power of digital health to transform patient outcomes.
The conference will feature a keynote address from Professor Partha Kar OBE. A trailblazer in diabetes care, Professor Kar has transformed how technology is used to empower people living with type 1 diabetes across the NHS and beyond.
In his national NHS role, Professor Kar has championed the Hybrid Closed Loop system and online digital self-management platforms, along with co-creating a Type 1 diabetes comic series with Diabetes UK.
Joining Professor Kar will be an inspiring line-up of expert speakers, including Dr Matthew Dolman, a General Practitioner for 29 years, and NHS South West Region, Clinical Advisor Digital Neighbourhood Programme and Professor Rob Wilson who is Professor of Digital Social Innovation in the Department of Sociology and member of the Policy and Evaluation Research Unit (PERU).
Don’t miss this opportunity to hear from some of the most influential figures in contemporary medicine and join us on 25th September 2025 as we explore the growing role of digital health in facilitating personalised care.
Registration
Explore our packed agenda below for details on all of our conference sessions.
General registration is now open here!
Places are limited and expected to sell out fast, so don’t wait!
PCI Conference 2025 Agenda
Welcome and Introductions from Dr Jenni Naisby, Clinical Director for Research, Education and Partnerships, Personalised Care Institute
Speaker: Prof. Partha Kar
Brief Overview:
An example of widespread use of digital technology enabling self-management, peer support and national outcomes improvement in Type 1 Diabetes care.
Learning Outcomes:
- A different approach to adoption of digital care
- Tackling barriers to implementation
- Tips re up take cutting across deprivation & ethnicity gaps
Join NHS England’s Accessibility Ambassador for a dynamic, interactive session exploring why universal design is essential for truly inclusive digital health and care. Drawing on professional expertise and lived experience of neurodiversity and disability, this session will challenge assumptions, reveal common digital barriers, and empower you with practical strategies to make digital services accessible and usable by all. Through engaging activities and real-world examples, discover how designing for everyone benefits everyone—from service users to providers—and why accessibility must be a fundamental part of health and care innovation.
Speaker: Dr Matthew Dolman, Complex Care GP, North Sedgemoor PCN, Somerset NHSE South West Clinical Lead Regional Digital Neighbourhood Programme
Speaker: Prof. Rob Wilson, Digital Social Innovation in the Department of Sociology and member of the Policy and Evaluation Research Unit (PERU)
Brief Overview:
- Reflect on the problems created by the current means of performance management and outcomes assessment
- Offer an alternative perspective on what could be done differently
- We need to invest in alternatives as the current system is failing everyone!
Learning Outcomes:
Attendees will learn about:
- Relational Public Services and Digital Social Care including the challenges of performance mangement and outcomes.
- Support them to reflect on the wider systemic challenges in social care from a range of perspectives
- Think about the ways in which working towards a Relational approach helps them create an environment in which organisations, staff, patients and carers can collaborate more effectively
Dr Jenni Naisby, Clinical Director for Research, Education and Partnerships, Personalised Care Institute
Speaker: Julie Nicholson, Founding Co-Director and Managing Director of Digital Voice for Communities
Digital Voice for Communities specialises in amplifying the voices of those who may have less opportunity of being heard about issues that matter to them.
Brief Overview:
The session highlights why it’s important to hear the voices of lived experience, discusses ways to amplify those voices so things are done with, not for.
DigitalMe: Young People and Mental Health
Learning Outcomes:
- Attendees will learn ways to amplify people’s voices through creative digital media anonymously
- Practice will be improved by listening to a range of voices and how DigitalMe has helped people be heard and system change to occur
- We hope learning can be taken forward in your practice
Speakers: Rob Moriarty, person of lived experience and Director of Chrobis Ltd, and Peter Glick, person of lived experience and Participatory Healthcare Researcher at Newcastle University
Brief Overview:
- This session focuses on delivering trust in digital health by grounding the design of personalised care technologies in the lived experiences of the people who use and benefit from them.
- We will explore how involving individuals and families in the development of digital tools can lead to more trustworthy, relevant, and effective solutions.
- The talk highlights why centring real-world experiences is essential not only for meaningful personalisation, but also for fostering confidence in how people’s healthcare data is shared and used for research in ways that align with their values and expectations.
Learning Outcomes:
- Attendees will learn how co-designing digital health tools with people who have lived experience can build trust, improve relevance, and support more personalised care.
- The session will highlight how transparent, participatory design not only enhances usability but also fosters greater trust in how people’s healthcare data is used, including for research.
Speaker: Dr Jessica Morley, Associate Research Scientist & Assistant Director, Digital Ethics Center, Yale University and
Associate Editor, BMJ Digital Health
Brief Overview:
This session introduces an alternative approach to AI in healthcare: one that moves away from narrow individual optimisation and toward enabling people, systems, and communities to flourish. Drawing on the latest research in public health, ethics, and system design, it explores how reframing AI as a “systems companion” can improve decision-making, reduce over-medicalisation, and deliver care that is more meaningful to patients. This reframe is essential as we build person-centred systems that address real-world complexity.
Learning Outcomes:
- Understand the limitations of AI tools designed to optimise individual risk.
- Explore a new function for AI: maximising the population’s capability to flourish.
- Learn how this shift supports personalised care by aligning technology with person-centred goals, system-wide context, and meaningful outcomes.
Dr Jenni Naisby, Clinical Director for Research, Education and Partnerships, Personalised Care Institute
2025 Conference Speakers
Professor Partha Kar
Professor Partha Kar comes from Kolkata India- who works in the NHS who as a Consultant in Diabetes & Endocrinology at Portsmouth Hospitals NHS Trust, UK He holds a national role in the NHS –and has led to make technology standard care in Type 1 Diabetes care- across all ages-along with use of online digital self-management platforms- while recent work has been to ensure Hybrid Closed Loops become standard care for Type 1 Diabetes in the NHS. His other work has involved championing “Language Matters”; principles of Peer support for Type 1 Diabetes as well as Co- creator of Type 1 Diabetes comic (Volume 1 to 4). He is one of the leading users of social media in diabetes care- and writes a monthly blog for the British Medical Journal. He has also been recognized as one of the most influential figures from the ethnic minority population across healthcare in the UK by consecutively from 2020 to 2024. He received an OBE for services to Diabetes care in 2021. He is also the Clinical Lead for Breakthrough T1D- in its efforts to help improve Type 1 Diabetes care in India.
Claire Dellar
Claire Dellar is a distinguished leader in digital health with over 22 years' experience in transformational projects and products. She is also dyslexic, a wheelchair user, and living with multiple disabilities, giving her unique insights into the challenges faced by patients with access needs.
As an Accessibility Ambassador, Claire advances life-saving technology across health and care. Claire's expertise in Universal Design is instrumental in ensuring NHS England’s digital services are not only robust and accessible but also truly valuable to patients and staff. She has been a leader in complex and large-scale NHS IT projects, including eReferrals, Cervical Screening and Digital Primary Care.
Driven by her experiences as a neurodiverse, female leader, Claire campaigns for inclusive work practices and culture across the NHS and beyond.
Find Claire’s blogs, speeches and socials at Wheelchair Tango Foxtrot social media.
Rob Moriarty
Rob Moriarty lives in Leeds and has over two decades lived experience with a high-level spinal cord injury, self-managing his 24-hour care through a range of personalisation schemes. He actively participates in service user involvement at several local universities, sharing his experiences of working with and receiving support from the health and social care sector. Rob is a leading advocate for patient rights and public involvement in healthcare governance. With a background in health activism and public policy, as a member of the NHS Strategic Co-production Group and Lived Experience team since September 2017 Rob has been actively involved in co-developing patient-led initiatives that promote transparency in healthcare policy and collaborated with research institutions to design engagement strategies that foster trust and inclusivity in health data research. In addition to running his own technology consultancy, Rob collaborates at strategic levels with Integrated Care Boards and the voluntary sector. Guided by core values of humour, honesty and hope, he works to ensure the patients’ voices of lived experience are central to health sector decision-making processes in meaningful and long-term co-productive working relationships.
Dr Matthew Dolman
Dr Matthew Dolman is a clinician who is focussed on the person, families and carers that I am supporting. I am a clinician who has been on the journey of personalisation for over 30 years and is excited as to how new technologies can support better conversations and present stories and data that are meaningful to citizens and health and care teams alike. How we develop the knowledge, skills and confidence as joined up teams is an evolving special interest.
Professor Rob Wilson
Rob Wilson is Professor of Digital Social Innovation in the Department of Sociology and member of the Policy and Evaluation Research Unit (PERU). His interests are in relational public services including the role of information and data in the management and delivery of public services, social innovation and digital citizenship (including digital health and social care). He currently serves as Programme Director of the Masters in Public Administration (MPA).
Julie Nicholson
Julie Nicholson is founding co-director and Managing Director of Digital Voice for Communities. She set up the organisation in 2007. She is an award-winning filmmaker and has worked since 2001 as a facilitator of film and digital media projects in a range of settings. She has also worked as a housing adviser at Citizen’s Advice, a TEFL teacher and youth and community worker which have helped her understand the importance of skills development and giving a voice to the most vulnerable.
Peter Glick
Dr. Peter Glick works across healthcare, technology, and lived experience to support more human, inclusive ways of designing digital health systems. His work focuses on self-directed care budgets (Personal Health Budgets, PHBs), where he brings together research, design, and hands-on digital tools to help people shape their own support. Peter is currently the Participatory Healthcare Researcher for the Northern Health Futures Hub at Newcastle University, UK. He also runs www. MyCareBudget.org, a free, worldwide, resource for people using PHBs or employing paid carers, coproduced with those with lived experience and recognised with a Newcastle University Place and Engagement Award in 2022. With a background that includes leadership in the technology sector, co-production, and Action Research, Peter is interested in the benefits and challenges when you involve people directly in shaping the systems that affect them. He has presented this work internationally and was highly commended by the AHSN Innovation Awards for excellence in public involvement. Peter collaborates closely with the UK’s National Health Service, Integrated Care Boards, and the voluntary sector. His approach is grounded, practical, and always guided by a belief that digital health should be built by the people that use them, not built for them.
Dr Jessica Morley
Jessica is an Associate Research Scientist at the Digital Ethics Center, Yale University, where she leads research at the intersection of health data science, AI ethics, and policy. Her work focuses on reimagining digital technologies to support equitable, person-centred health systems. Previously, she served as Director of Policy Research at the Bennett Institute for Applied Data Science at the University of Oxford, contributing to national initiatives such as OpenSAFELY and the Goldacre Review. She also co-authored the NHS Code of Conduct for Data-Driven Technologies while acting as AI subject matter expert for the UK Department of Health and Social Care.Jessica holds a BA, MSc, and DPhil from the University of Oxford, and is an Associate Editor at BMJ Digital Health. Her current work explores how AI can be reframed as a “systems companion” to better support population flourishing and personalised care in complex healthcare environments.
Personalised Care Week 2025
From Monday 22nd to Thursday 25th September 2025, we will be hosting 5 webinars and a half day conference focussing on key aspects of digital health and personalised care, featuring expert-led sessions on innovative and practical healthcare approaches.
Rethinking Digital Tools for Personalised Care
Northern Health Futures Hub on Community-Based Approaches to Digital Health Research and Innovation
AI, tech, and data in health care: what do the public and NHS staff think?
Tech that Cares: Personalising Health Through Digital Innovation
Interested in sponsoring our events?
Put your brand on the centre stage and connect with hundreds of healthcare professionals driving the future of personalised care by getting involved as a sponsor.
We offer a range of flexible sponsorship packages — from spotlighting your organisation in the main conference programme to owning a dedicated webinar session during PCI Week.
This is your chance to:
- Align with innovation in digital health
- Showcase your expertise to a highly engaged audience
- Reach over 42,000 PCI members through targeted digital marketing and promotion
Whether you’re looking for broad exposure or a focused platform, we’ll help you find the right fit.
Contact Hayley Dunn, Senior Programme Manager, at hayley.dunn@personalisedcareinstitute.org.uk to arrange a chat and explore the opportunities.
The PCI is delighted to have achieved Patients Included status, which demonstrates a commitment to incorporating the experience of patients as experts in living with their condition while ensuring they are neither excluded or exploited.
Find out more about the Patients Included charter here and click here for our statement on how the PCI has met the charters five clauses.