Transforming health through personalised care training for Integrated Care Boards, NHS Trusts, and Training Hubs

When we provide care that is tailored to individual needs, preferences, capabilities and motivations we can ensure people get care that is right for them.

Research shows that personalised care leads to better outcomes. But the successful implementation of personalised care across entire health and care services is often more complex than it first appears.

That’s why we have launched ‘Transforming Health through Personalised Care: Strategies for ICBs, Trusts, and PCNs,’ an education and advice hub designed to show how NHS organisations can use personalised care training initiatives to tackle regional priorities, improve health outcomes, and enhance workforce development

At the heart of this new hub is a free educational webinar series, offering practical examples from NHS Cornwall and Isle of Scilly Integrated Care Board and Greater Manchester Primary Care Providers Board’s GP Excellence Programme, on how to embed personalised care education across condition pathways and multidisciplinary teams.  

Delivering personalised care isn’t easy, but a failure to do so has real consequences. Our research has shown that 45% of patients feel they have received health advice that is not suitable for their individual needs in the last two years. The lack of personalised care has led to worsening conditions, avoidable GP and A&E visits, and a failure to adhere to treatment advice.

Six in 10 believed this could have been avoided if they had been asked about their personal circumstances, capabilities, preferences and motivations.

We urgently need change to ensure that all people can benefit from personalised care. Lord Darzi, in his independent review of the NHS recognised this, saying, “The best change empowers patients to take as much control of their care as possible”.

We want to help deliver this change.

Read our report

Our report, based on research of 2,000 people and 500 health and care professionals, shines a light on the current state of personalised care in this country.

It demonstrates clearly that, far from being a “nice-to-have”, it is absolutely central to good care as the inevitable consequence of not practising personalised care is advice that isn’t suitable for the individual, that can’t or won’t be followed and that adds to service pressures.

We call for three things:

  1. Personalised care to be at the centre of the next NHS 10 Year Plan
  2. Ring-fenced regional funding for personalised care education
  3. Integration of personalised care education into all healthcare professional curricula

Read the report

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Watch the webinar

Our Transforming Health through Personalised Care: Strategies for ICBs, Trusts, and PCNs webinar took place on Monday 31st March, and featured two practical examples for embedding personalised care at scale from two leading Integrated Care Boards. Watch our free on-demand webinar to learn how you could embed personalised care at scale in your organisation, as well as hearing from:

  • Greater Manchester Primary Care Provider Board’s GP Excellence Programme, in partnership with the Personalised Care Institute, on how they developed a structured personalised care education programme for primary care staff providing diabetes care.
  • NHS Cornwall and Isles of Scilly Integrated Care Board on embedding personalised care skills across its multidisciplinary workforce through a ‘roadmap to personalised care education’, transforming health and care outcomes in the region.

Helping you

We want to help you to identify the personalised care training needs in your region – and put a plan in place to address them.

We have access to regional data on patients and healthcare professionals that may also be able to help you identify areas of focus.

To book a free one-on-one consultancy session with our team, contact us.

Or find out more about our bespoke training options here.

Want to view all of our online digital resources? We have collated them into an extensive list. 

Click below to visit our PCI Resources Menu.

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