eLearning - access point

The Personalised Care Institute has collaboratively developed the first curriculum for personalised care. The curriculum articulates the values, behaviours and capabilities required by a multi-professional workforce to deliver personalised care. It sets out an educational framework for learning the essential elements to this approach and supports ongoing professional development.

PCI eLearning

Increase your knowledge on Core Skills, a key component of the PCI curriculum, by access this eLearning course. The course takes a holistic view of health and care, highlighting benefits of personalised care. The modules address core capabilities including communication and relationship building, alongside engagement and support.


The Personalised Care Institute curriculum (2020) articulates the values, behaviours and capabilities required by a multi-professional workforce to deliver Personalised Care. This eLearning covers aspects of the core capabilities to communicate and build relationships, as well as to engage, enable and support people, as described within the curriculum.


Getting PCSP right is essential for people to gain more choice and control over their life and the support they are receiving. This 45min module will give a definition and overview of the criteria for a good PCSP and highlight - through a range of case studies - the key steps of the planning process.


PCI Training Webinars

This webinar focuses on the new Health Coach, Care Co-ordinator and Social Prescribing Link Worker roles, and provides practical advice and expertise on training and support for these roles including supervision, with an opportunity to share experiences and good practice. 


This webinar will introduce the role of the Personalised Care Institute in supporting commissioners to commission excellent training in personalised care.




Accredited Partner eLearning

This eLearning supports the Person-Centred Approaches Framework, which was developed by Skills for Health, Skills for Care and NHS Health Education England. Both the Framework and this eLearning were created with input from people with experience of using health and social care services.


Please click on the links below to view resources and training from other high-quality providers:

Supporting Behaviour Change

This e-learning course prepares GPs, nurses and other healthcare professionals to champion the benefits of physical activity with their patients and, in doing so, help prevent and/or manage a range of common physical and mental health conditions.


Health Literacy Skills

This e-learning resource is pitched educationally as an introduction to health literacy, why it is important and the core techniques that can be used to improve health literacy. Techniques such as teachback and chunk and check which are recommended as key elements of an optimum SDM conversation are covered.


Personalised Care and support planning

Learn how to plan care; learn to focus on and meet an individual's needs through process; get downloadable workbook.


Introduction to Personalised Care planning; how it works; skills and behaviours required; case studies and knowledge assessment.


Personal Health Budgets

A series of e-learning modules have been launched to support the implementation and delivery of personal health budgets. The modules are available through E-Learning for Health and cover the following topics:

  • An introduction to personal health budgets
  • Budget setting
  • Managing risk and decision making
  • Reviewing personal health budgets

Learning via ESR means that your completions will transfer with you throughout your NHS career.


Shared Decision Making

This e-learning resource provides guidance on what Shared Decision Making (SDM) is and how to implement it in practice. It also provides resources to help health professionals learn the required skills. The e-learning sessions include films to illustrate examples of good and bad consultations and prompts, along with resources to aid health professionals with their work.


This course is designed for clinicians to help them develop skills for communicating effectively with patients about the potential harms and benefits of treatment options.


Social prescribing

This summary guide is aimed at people and organisations leading local implementation of supported self-management. It enables:

  • increased understanding of what good supported self-management looks like and how it ensures that high quality personalised care tailored to the needs of individuals with long term conditions is commissioned and delivered
  • primary care networks, clinical commissioning groups (CCGs) and local authority commissioners, integrated care systems (ICSs) and sustainability and transformation partnerships (STPs) to have a shared understanding of what supported self-management is and so proactively plan how they work together and deliver effective supported self-management
  • enhanced understanding that health and care professionals have a role in supporting people with long-term conditions to self-manage, alongside more specific interventions including health coaching, self-management education and peer support
  • increased understanding of the opportunities of supported selfmanagement, as one of the six components of the comprehensive model for personalised care, to improve health and wellbeing outcomes and NHS sustainability. The guide provides best practice advice, not statutory guidance.


An eLearning resource to support link workers to deliver social prescribing. It includes the core elements and skills required to do the job and deliver social prescribing as part of a PCN multi-disciplinary team.


Social Prescribing programme - link workers.


Last modified: Friday, 23 April 2021, 11:16 AM