Support

We hope that you will register for an account with ease but if you do encounter any issues please look at our frequently asked questions below in the first instance. If you are still having issues please email us.

  1. I've forgotten my password
  2. What is my CCG?
  3. I am experiencing issues with registration / I received an email error
  4. I am having trouble viewing the learning modules

I've forgotten my password

Reset your password.


What is my CCG?

As part of the registration process we need to understand which NHS Clinical Commissioning Group (CCG) area you work within. If you are unsure, please click here and add your post code where prompted. Please select the top result when completing your registration.


I am experiencing issues with registration / I received an email error

If you have experienced issues or received an email error and would like to continue your account registration, please email us with your name and email address and we will manually register your account.


I am having trouble viewing the learning modules

We use popup windows to display some of our learning content. Please ensure popups are allowed from this site in your browser. The following links provide information for popular browsers: